Agency Explanations and Definitions

Helpful Definitions

Buyer Agency: Agent represents only the buyer in the transaction. Buyer Agency agreement must be in writing before an offer is made.

Seller Agency: Agent represents seller exclusively.

Seller Sub Agency: Agent is working with a buyer who does not desire representation so the agent is working with him/her as a customer (rather than a represented client) and is representing the seller in the transaction.

Dual Agency: Agent has fiduciary relationship with both buyer and seller in a transaction (i.e., property is listed with the agent's company and agent is working with buyer in a Buyer Agreement). Agent cannot offer counsel or advice that would damage either party. Confidential information remains confidential but all material facts about the property must be disclosed.

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Rave Reviews:

"Margaret Vestal truly cares about her clients. Every aspect of her work she performs with professionalism and care and with a personal touch that makes you feel as if you are her only client. You could not ask for a more dedicated real estate professional to help you realize your dreams of the perfect place to call home."

- Mike and Mary Damon, Waynesville

"I was a first-time home buyer, and Margaret made the process fun. She took the time to help me understand the steps along the way to home ownership!"

- Nicole Szlatenyi, Asheville

"Margaret was great! She was dedicated, supportive and patient throughout the process. I enjoyed every aspect of working with her."

- Ann Wolman, Biltmore Village, Asheville

"I wanted to write you a note to thank you for being the incredible you we spent almost two weeks of our lives with. Arriving in Asheville and knowing next to nothing about the area and meeting you for the first time was clearly the best thing that has happened to us in a long time.

You were always positive and steadfast that we would find just the right fit for our needs and eventually we did! Again, your professionalism, integrity and undying energy are something you should be proud of. I have told almost every one in Minnesota about you and how you "managed" our expectations, personalities etc all with a smile. I also have to give your entire office staff high marks as well as you clearly identified that they too were lending their expertise and knowledge to assist with our challenging need.

Once again, many many thanks and we can't wait to get back to Asheville and Tupleo Honey...

Most Sincerely,

Susan and Bruce"

- Susan and Bruce Gold, Maple Grove, MN -- soon to be of Riceville, Asheville

"As soon as I found Margaret's site I knew that I had come upon someone who understood the different reasons and motivations that compel people to choose to live here in Asheville.

She understood and wanted to be an aid in finding the situation that was right for us as individuals. After spending a little time with her, it became increasingly clear that she was interested in us as people, and was more concerned about finding the house that was right for us than in simply closing a deal and moving on the the next. She honestly seems to care more about the people she is serving than the transaction she is facilitating. This is rare in any walk of life, but perhaps more so in the real estate industry.

I liked Margaret immediately upon meeting her, and I welcome the opportunity to give her my highest recommendation!"

- Phillip McGuire, Kenilworth, Asheville

"Margaret knew a lot about our neighborhood, and did a great job helping us price our house and recommending how to prepare it for sale. She displayed confidence during our negotiations and the contract contingency period. And on top of it all, she was truly a pleasure to work with."

- David and Christine Ray, Asheville, NC

"Over the past few years, we have used Margaret Vestal on three occasions in the buying and selling of properties. We have been delighted with the results. Her knowledge of both the market as well as real estate legal proceedings has been most helpful and important. Her communication has been superb, constantly keeping us abreast of our options. She has always represented us with our best interests at heart. We couldn´t have asked for more!"

- Phil and Kathye Pratt, Weaverville, NC

"Margaret went the extra mile (actually several hundred miles) to help us relocate. She is genuinely honest, extremely competent, and totally reliable. She sold our home for 99 percent of our asking price, and negotiated the purchase of our new home for 85 percent of the listed price. Her services are magnificent - her friendship is priceless. We heartily recommend Margaret Vestal to you."

- Marshall and Dianne Kerr, Fletcher, NC

"When I decided to sell my house in the spring, I interviewed and received CMAs (market analysis) from 4 different real estate agents. Aside from her CMA, Margaret's enthusiasm and confidence in her ability to sell my home quickly and for a good price set her apart from the others. Within a day I had an excellent purchase offer on my West Asheville home and needed to find a new home to buy quickly. Margaret was the obvious solution. She listened to my needs, desires and limitations in buying a new home and together we looked at the possibilities. We found the one that fit all the criteria that I had in mind and an offer to purchase was made. Throughout the closings of both homes, Margaret was always just a phone call away and was able to answer all my questions. Margaret will again be the "obvious solution" when it comes time for me to buy or sell real estate in the Asheville area."

- Cathy Bishop, Candler, NC

"Within hours it was like working with a good friend -- warm, truly interested in assisting me. She made the process a joy for me."

-Billie Bremer

Asheville